AA Thread Company (“we”) runs aathreadco.in. This policy explains what personal information we collect and how we use it.
What we collect
- Details you give us: name, phone number, email, billing and shipping address, company name and GSTIN
- Order details: products, quantities and order history
- Messages you send through enquiry, bulk quote and dealer forms or WhatsApp
- Basic technical data: device, browser and pages visited, through cookies and analytics
How we use it. To process and deliver orders, issue GST invoices, send order and tracking updates, reply to enquiries, prevent fraud, and improve the website. With your consent, we may send offers on WhatsApp, SMS or email; you can opt out at any time.
Payments. Payments are handled by Razorpay. We do not see or store your card, UPI PIN or bank login details.
Who we share it with. Only with service providers needed to run the store: our payment gateway (Razorpay), courier and shipping partners, SMS/WhatsApp and email services, our hosting provider, and analytics tools such as Google Analytics. We share information with authorities only when the law requires it. We do not sell your data.
Cookies. We use cookies to keep your cart and login working and to understand website traffic. You can block cookies in your browser, but some features may stop working.
How long we keep it. We keep order and invoice records for as long as tax laws require, and other data only as long as needed for the purposes above.
Your choices. You can ask us to access, correct or delete your personal data, or withdraw consent for marketing, by writing to info@aathreadco.in.
Contact. AA Thread Company, Market Committee Road, Opp. Krishna Gaushala, Janakpuri, Karnal, Haryana 132001 · info@aathreadco.in